Privacy Policy for SafeTopCyber

Effective Date: January 1, 2025

1. Introduction

Welcome to SafeTopCyber, your trusted resource for IT security and digital literacy. We are committed to protecting your privacy and handling your personal information responsibly. This policy describes how we collect, use, and safeguard information when you visit our website.

2. Information We Collect

We collect information that you provide directly, such as name, email address, phone number, and any messages you submit through the contact form. We also automatically collect certain details about your visit, including IP address, browser type, operating system, pages visited, and timestamps to help us improve site performance and security.

3. Use of Information

We use the information we collect to operate and maintain our website, respond to inquiries submitted via the contact form, monitor and enhance site security, and comply with legal obligations.

4. GDPR Compliance

SafeTopCyber complies with the UK General Data Protection Regulation (GDPR) and the EU GDPR. Our lawful bases for processing personal data include consent, legitimate interest, contract performance, and legal compliance. You have the right to access, correct, or delete your personal data, restrict or object to processing, and request data portability. To exercise these rights, please submit your request via the contact form. We will respond within one month as required by regulation.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance site functionality, analyze performance, and improve user experience. Cookies are small text files stored on your device. We employ the following categories: Essential Cookies for core site functions; Performance Cookies to collect anonymous usage data; Functionality Cookies to remember your preferences. You may disable cookies through your browser settings, though this may affect certain features.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

7. Third-Party Services

We engage third-party service providers for hosting, analytics, and technical support. These providers process your data solely on our behalf and under our instructions, and are bound by confidentiality obligations.

8. Security Measures

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These include encryption, access controls, and regular security assessments.

9. International Transfers

Your information may be stored or processed in Canada or in jurisdictions where our service providers operate. We ensure that adequate safeguards are in place to protect your data in accordance with applicable laws.

10. Children’s Privacy

Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us through the contact form to request deletion.

11. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted here with an updated effective date.

12. Contact Information

If you have questions or wish to exercise your privacy rights, please contact us via the contact form.